IFUW Candidate Biographical Data: Membership Committee

Martine Cashell-Smith

Dunedin, New Zealand
Age: 30-39
Nominated as:
Nominated by:
Member
New Zealand Federation
   
Professional Field and/or present occupation My present occupation is Project Co-ordinator.
The professional fields in which I am experienced are Project Co-ordination, Health Research and Marketing Management.
Skills and experience in membership recruitment and development that qualify you for this position:

I am currently President of the Otago Branch of the New Zealand Federation of Graduate Women. This position has provided me with knowledge of FGW/IFUW at local, national and international levels and has afforded me opportunities to attend conferences and workshops. Attending these conferences has also allowed me to appreciate the diversity of our membership, both locally and internationally.

I have been on our Branch's Special Projects sub-committee since its inception four years ago. The Special Projects sub-committee has developed new publicity pamphlets and posters to promote membership of our Branch (which have been admired and are about to be used by other branches). We have also undertaken surveys to understand why members join and what other benefits they feel membership does and should instill.

I have also been working on revising our Branch constitution to bring it in-line with recent IFUW and NZFGW changes and to update other aspects as necessary. I have been very fortunate in receiving mentorship in this from Lorraine Isaacs, an IFUW Constitutional Advisor.

I have been a member of our Branch Committee for the past eight years (Vice-President for six years and Young Members' representative for seven years). During this time I have worked on different publicity techniques used to recruit members and I have developed programmes to appeal to current members and to attract new members, particularly Young Members.

I have experience in developing and running workshops at both IFUW and local branch level. I was the Co-ordinator in charge of leading a multinational group in developing and running a workshop: Balancing Work, Family and Community at the IFUW 28th Triennial Conference, Perth, 2004 and I have also submitted a workshop proposal for the IFUW 30th Triennial Conference in Mexico this year.

After graduating with a Degree and a Post-graduate Diploma in Marketing Management, I worked in a Supermarket developing a "relationship marketing" programme. This involved studying and applying relationship marketing, direct marketing and customer loyalty concepts, all of which have direct parallels for membership recruitment and development.

Later in my career, I worked in health research on a major study which involved recruiting and retaining over one thousand study participants for an initial study plus three follow-up studies over the next two years. Through this I learnt that different strategies are required for different people when recruiting and retaining members.

Other skills and experience (volunteer and professional) from the last 10 years which qualify you for this position

I have experience on Federation of Graduate Women committees and sub-committees (as described above) which has also provided me with many skills in addition to the membership recruitment and development skills mentioned earlier. I appreciate the necessity of good teamwork when working in committees and the value of the diverse range of knowledge and skills that individuals bring to group work. I have been fortunate in having a number of NZFGW members who have mentored me over my years in FGW and who have generously shared the knowledge and experience that they have developed during their time in our organisation.

I have also served on Girl Guide Committees and school parents' association committees where we have also addressed the issue of member and leader recruitment and retention. On these committees, I have worked with a wide variety of people and learnt skills that have improved my constructiveness as a committee member.

In my work as a Project Co-ordinator, I have developed valuable skills such as an ability to work to deadlines, organisational skills, time management skills, research skills, and experience in preparing reports and other resources.

Goals for this position and the contribution you believe you can personally make if elected or appointed

My goal would be to apply my marketing degree and skills, in association with my Federation of Graduate Women knowledge and experience, to work together with the other committee members to identify opportunities for expanding membership of IFUW at all levels and to communicate strategies based upon these opportunities to national and local branches in a clear and practical manner that would make the application of our ideas feasible.

If elected to the committee, I believe I could make many useful contributions based on my FGW and committee experience, marketing knowledge and my energy and enthusiasm. I feel that having a young member (such as myself) on the membership committee would be beneficial to our discussions and work. I would like to add that a goal for me would also be to learn from the older and more experienced members as I feel they would have a lot to teach me. I am certainly not coming into the committee feeling that I have all the answers and I feel that most solutions will be developed through good teamwork and much brainstorming. I appreciate the value of the work done by previous membership committees upon which we would build.

What do you see as the main obstacles to membership recruitment and retention and what can the Membership Committee do to help overcome these?

There are a number of main obstacles at present to membership recruitment and retention, some of which are:

- Changing media preferences - this includes increased use of the internet but it must also be acknowledged that access to the internet can still be limited for some groups of women such as older members and those in developing countries. We need to encourage all branches and NFAs to keep their websites visually modern with updated information.

- Information overload - we are constantly being bombarded by information from many forms of media which we are constantly screening. We need to look at ways to break through this, perhaps through increased personal (in person) contact with potential members.

- New definitions of community - although some experts say that people are less inclined to become involved with their communities we must realize that people's definitions of community are changing (e.g. a more global community for some via the internet). We need to look at opportunities such as Facebook.

- Lack of publicity - we often struggle to get the media interested in both our organisation and in women's issues. We could look at advising our NFAs and branches on how to generate publicity.

What do you see as the target audiences for recruitment drives for IFUW at the national and local level and how can IFUW best diversify its membership?

I recognize that there are a number of different groups that we can consider as target audiences for our organisation. In order to ensure that we have leaders for the future we will always need to attract Young Members. The Otago branch has a strong Young Members' contingent which we have worked to grow and strengthen over the years (at present our President, Vice-President and three committee members are Young Members). However, in order to raise membership numbers, we should also look at other age-groups such as the newly retired (who may suddenly have more time on their hands and may find themselves missing academic stimulation and friendship) and mature graduates (who may have more inclination to join than young graduates). Aside from defining target audiences by age, we can also look at targeting graduates defined by circumstance. For example, those who may feel isolated in their work or home and who are looking for support, friendship and/or academic stimulation (this group may be increasing as the number of women working by computer from home increases) or women looking for opportunities to gain leadership experience (personal stories from members on our websites or in publicity material may be useful here).

Education:

University of Otago, Bachelor of Commerce, 1992, Marketing Management
University of Otago, Postgraduate Diploma in Commerce, 1992, Marketing Management

Mother tongue: English
Ability to speak English: Excellent
Ability to understand spoken English: Excellent
Ability to read English: Excellent
Ability to write English: Excellent
Other languages: Maori - basic level speaking and reading (still learning)
Computer skills:

Considerable experience sending e-mail and using the Internet

Internet Access: Regular access to e-mail at home or the office